Model year record

2008 Keystone Cougar recalls & problems

The 2008 Keystone Cougar has 3 safety recalls and 9 owner complaints on file with NHTSA. The most-reported problem area is tires (5 complaints).

Recalls3safety recalls

Complaints9filed by owners

Crashes · fires1 · 1reported in complaints

Injuries · deaths1 · 0reported in complaints

Safety recalls

EquipmentNov 22, 2017

Equipment

Recall 17V7550001,205,997 vehicles

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

EquipmentNov 22, 2011

Other › Labels

Recall 11V561000805 vehicles

Problem: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2007-2009 COUGAR FIFTH WHEEL TRAILERS MANUFACTURED FROM MAY 12, 2006, THROUGH FEBRUARY 12, 2009, FOR INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG AND TIRE AND LOADING INFORMATION LABEL. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE SUBJECT VEHICLES WERE MANUFACTURED WITH A LABEL THAT LISTS THE MAXIMUM TIRE PRESSURE OF 80PSI INSTEAD OF THE CORRECT MAXIMUM PRESSURE OF 65PSI.
Risk: OVERINFLATING TIRES INCREASES THE RISK OF TIRE FAILURE AND PROPERTY DAMAGE.
Fix: KEYSTONE WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 19, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

TiresFeb 25, 2010

Temporary/emergency spare tire

Recall 10V0630002,893 vehicles

Problem: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2008-2010 COUGAR AND LAREDO TRAILERS AND FIFTH WHEEL VEHICLES. THESE VEHICLES HAVE EXPERIENCED A LIMITED NUMBER OF FAILURES WITH ITS SPARE TIRE CARRIERS IN PARTICULAR, THE SPARE TIRE CARRIERS, WHEN COMBINED WITH A 16" SPARE TIRE AND WHEN INSTALLED ON THE BUMPER OF A SLIDE OUT BIKE/STORAGE RACK, MAY BREAK OR CRACK AFTER TIME CAUSING THE SPARE TIRE TO FALL OFF.
Risk: IF THE TIRE CARRIER FAILS CAUSING THE TIRE TO COME LOOSE, THERE IS AN INCREASED RISK OF PERSONAL INJURY AND PROPERTY DAMAGE.
Fix: THE REMEDY IS TO REPLACE THE SPARE TIRE CARRIER WITH A NEW SPARE TIRE CARRIER FREE OF CHARGE. THE SAFETY RECALL BEGAN ONMARCH 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
TiresTemporary/emergency spare tire	5	0	0	0	5,000 mi
EquipmentElectrical; Recreational vehicle/trailer	3	0	1	1	—
Structure	3	0	1	1	—
Service brakes, electric	1	0	0	0	—
Visibility	1	0	0	0	—
Service brakes, hydraulic	1	0	0	0	—
Trailer hitches	1	1	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Structure
SPARE TIRE HOLDER ON EXTENDABLE BUMPER OF MY 5TH WHEEL TRAILER FAILED AT WELDS WITH A ST 235 80R 16 TIRE ON IT. CAUGHT IT AS I WAS ROTATING TIRES AND REMOVED TIRE FROM HOLDER. I REPAIRED IT BY WELDING A BRACE ON IT BUT IT FAILED AGAIN AT ANOTHER WELD. I REMOVED IT AND SCRAPPED IT, AND CARRY A SPARE IN BACK OF THE TRUCK. 6-10-12 I READ THE RECALL ON THE GOOD SAM WEBSITE AND REALIZED I HAD THE SAME PROBLEM. *TR UPDATED 07/25/12 *BF
Feb 4, 2011 · 8,000 miles
Tires
TL* THE CONTACT OWNS A 2008 KEYSTONE COUGAR RV EQUIPPED WITH DURO TIRES, SIZE 225/75/D15. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT ALL OF THE TIRES WERE DRY ROTTED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,000.
Aug 15, 2011 · 3,000 miles
Tires
TL* THE CONTACT OWNS A 2008 KEYSTONE COUGAR WITH DURO H7A-15ST TIRES, SIZE 225/75R15(N/A). THE CONTACT STATED FOUND FRACTURES IN THE SIDE WALL OF ALL FOUR TIRES AND CONTACTED THE MANUFACTURER. THE MANUFACTURER REPLACED THE TIRES BUT THE CONTACT NOTICED FRACTURES ON THE REPLACEMENT TIRES AS WELL. THE MANUFACTURER ADVISED THAT THE REPLACEMENT TIRES WERE NOT UNDER WARRANTY SO THERE WAS NOTHING THEY CAN DO TO ASSIST. THE FAILURE MILEAGE WAS 1,000.
Jul 31, 2011 · 1,000 miles
Tires
I OWN A 2008 COUGAR 5TH WHEEL RV MADE BY KEYSTONE RV IN INDIANA. AFTER A TRIP TO TEXAS AND ONLY PUTTING ON 5000 MILES I NOTICED THAT THE TIRES WERE SPLITTING IN THE TREADS. I NEVER THOUGHT ABOUT CHECKING TIRE QUALITY WHEN I BOUGHT THIS TIRE BUT IT TURNS OUT THAT KEYSTONE OCCASIONALLY SLIPS ON CHEAP BIAS PLY TIRES RATHER THAN RADIALS. THESE TIRES WERE REPLACED AGAIN WITH BIAS PLYS HOWEVER A YEAR LATER THEY STARTED CUPPING AND WEARING UNEVENLY. I HAVE NOW REPLACED THESE TIRES AT MY COST WITH GOOD YEAR RADIALS. THE BOTTOM LINE HERE IS THAT KEYSTONE PUTS TOGETHER INFERIOR PRODUCTS TO IMPROVE THEIR BOTTOM LINE. *TR
Aug 10, 2010 · 5,000 miles
Trailer hitchesCrash
TL* THE CONTACT OWNS A 2008 KEYSTONE COUGAR FIFTH WHEEL RV TRAILER. THE CONTACT WAS DRIVING A 2007 DODGE RAM 2500 AT 60 MPH WHILE TOWING THE TRAILER. THE CONTACT WAS INVOLVED IN A CRASH AND BOTH THE VEHICLE AND THE TRAILER ROLLED OVER INTO A DITCH. BOTH VEHICLES WERE DESTROYED. THE CONTACT STATED THAT THE DESIGN OF THE HITCH PIN BOX ALLOWED THE TRAILER TO BE DISCONNECTED FROM THE VEHICLE. THE CONTACT WAS UNAWARE IF THE HITCH PIN WAS THE CAUSE OF THE CRASH. HE STATED THAT TWO SEMI TRUCKS DROVE PAST HIM AT VERY HIGH SPEED, SPEED CAUSING THE TRAILER AND THE TRUCK TO ROLL OVER AND THEY BECAME DISCONNECTED. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS…
Jul 31, 2010 · 4,999 miles
Structure
TL*THE CONTACT OWNS A 2008 KEYSTONE COUGAR FIFTH WHEEL. WHILE DRIVING 55 MPH, THE TWO PASSENGER SIDE TIRES BLEW OUT. THE CONTACT BELIEVES THAT THE WEIGHT OF THE FIFTH WHEEL CAUSED THE TIRES TO FAIL. HE STATED THAT THE MANUFACTURER PUT CHEAP WHEELS ON THE VEHICLE IN ORDER TO SAVE MONEY. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 08/31/09 *BF THE BRAKES ON THE RV WERE EXTREMELY LOUD EVERYTIME THEY WERE APPLIED. UPDATED 09/09/09. JB
Jul 17, 2009 · 5,000 miles
Equipment › Appliance › Air conditionerFire1 injury
TL*THE CONTACT OWNS A 2009 (NA) KEYSTONE COUGAR RECREATIONAL TRAILER. THE CONTACT STATED THAT THE CAMPER HEATING SYSTEM IN THE REAR OF THE CAMPER WAS SO HOT THAT BLISTERS FORMED ON THE BOTTOM OF HER FEET. SHE STATED THAT HEAT DOES NOT TRAVEL TO THE FRONT OF THE CAMPER. THE CAMPER LEAKS BECAUSE THE HOLES FOR THE DRAIN WERE INSTALLED IMPROPERLY. THE SPARE TIRE MOUNT IN THE REAR WAS ALSO DEFECTIVE. THE CONTACT FEELS THAT THE CAMPER IS VERY UNSAFE DUE TO THE LEAKS AND THE HEATING SYSTEM. SHE CALLED KEYSTONE, BUT THEY WERE NOT HELPFUL. SHE BELIEVES THAT KEYSTONE SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE VIN AND MILEAGES WERE UNKNOWN.
Nov 3, 2008
Visibility
WE CURRENTLY OWN A 2008 29 SAB KEYSTONE COUGAR 5TH WHEEL TRAVEL TRAILER. KEYSTONE ISN'T RECOGNIZING A HEATING SYSTEM PROBLEM WITHIN OUR UNIT, SUBURBAN SF-30F MODEL FURNACE. I DON'T BELIEVE THE PROBLEM IS WITHIN THE FURNACE, YET. HISTORY IS FOLLOWING: FRONT FLOOR REGISTERS PRODUCE 20 TO 0 CFMS, BACK RV REGISTERS PRODUCE 80 TO OVER 150 CFMS. TEMPERATURE DIFFERENCE ARE UNSAFE, WITH THERMOSTAT PLACEMENT AT THE FRONT OF THE RV. IT COULD BE A DUCTING PROBLEM WITHIN THE UNIT OR PROBLEM WITH THE FURNACE ITSELF. OUR DEALER, A LOCAL HVAC COMPANY AS WELL AS DUCT LAYOUT SPECIALIST FROM INSCO. INC. HAVE FOUND PROBLEMS. ALL CFM MEASUREMENTS HAVE BEEN RECORDED BY TWO PROFESSIONALS IN THE HVAC INDUSTRY AS…
Nov 17, 2008 · 4,500 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.