*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
The check engine light and oil pressure light appeared on my dash screen as I was driving home from work. I pulled over to the nearest repair shop to have the vehicle diagnosed. Upon arriving, the mechanic noticed my oil was low and filled the car with oil. Once that was completed, the car would not start. I noticed it made unusual noises after several more failed attempts. I had the vehicle towed to an authorized dealership to further troubleshoot and they were able to confirm that the engine jumped time due to a failed timing chain tensioner, which requires a new engine since mine is an interference engine. Due to the timing chain tensioner failing, there was catastrophic damage done to…
Mar 12, 2019Engine and engine cooling
The contact owns a 2009 Volkswagen Passat. The contact stated that while driving approximately 35 MPH, the check engine and oil warning lights started flashing on the instrument panel. The contact took the vehicle to a certified mechanic, who attempted to start the vehicle; however, the engine skipped, and the vehicle failed to start. The contact stated that the timing chain had failed. The vehicle was not repaired. The contact learned of the Volkswagen Timing Chain Settlement, ID Number: 16/2765 for the timing chain; however, the campaign ended in 2019. The VIN was not under recall, and the vehicle was not included in the Volkswagen Timing Chain Settlement. The manufacturer was not…
Apr 3, 2018 · 112,322 milesFuel/propulsion system
On [XXX], a MIDAS shop found an alleged crack in the front part of the gas tank on the upper part of the tank by the floor board. The manager also stated that it could be a plastic seal from the fuel pump on the top part of the tank. The tank is located next to the exhaust system. My 2009 VW CC 4-Motion only has 122,xxx miles on it. I could see a wet spot and presumed I smelled gas but was not sure. He gave me a printout of what the cost would be to repair the system. I told him I would be filing a report with NHTSA. I then called Lunde's VW, W. Bell Rd., Peoria, AZ. I talked to a Tyler Rodriquez and he said there were no recalls and VW could not warrant the problem. I told him I would be…
Dec 12, 2024Electrical system
The power steering system failed. At first I thought the steering wheel was locked. I started the car and could not turn the wheel. The power steering light illuminated in red and there was a loud beeping sound when the car is turned on. It was not until the car was towed that I realized that the wheel was not locked. The tow truck driver was able to turn the wheel to steer the vehicle on to the truck bed. I had someone plug in a diagnostic machine. I do not recall the exact code but he said the power steering system was not getting a signal. He replaced the steering angle sensor but that did not fix the issue. I had passenger at the time and was concerned for my safety. Luckily, the system…
Oct 27, 2022Service brakes
The abs sensors are not functioning although they have been replaced. The dashboard has multiple failure lights. The vehicle is a VW CC not covered by the ABS recall although it exhibits identical issues.
Jul 1, 2022Engine
I put fuel in the car and about to start the car and it wonât start. Lights flickering.
Sep 22, 2021Steering
The power steering system fails when the engine/engine compartment gets hot. The problem has appeared after the car has been shut down (such as when refueling or a quick run into a store) and then restarted. When the key is pushed in to start the car, there is a loud grinding noise, a visible shimmy of the steering wheel, followed by the red steering wheel icon indicating there is a problem and 3 chimes. The steering wheel is locked in position with very limited turning ability and ability to control the direction of the car.
Jul 16, 2021Service brakes
2009 VW CC PULLING OUT INTO CROSS TRAFFIC THE ELECTRIC CONTROLLED PARKING BRAKE LOCKS UP. I HAVE HAD THIS HAPPEN SEVERAL TIMES NOW. I REFUSE TO SELL THE CAR LIKE IT IS OR LET ANYONE DRIVE IT. IT APPEARS TO BE RELATED TO THE SEATBELT. IF IT HAPPENS I UNDO MY SEATBELT AND REINSERT IT TO GET IT TO WORK AGAIN. IT SEEMS LIKE IT'S NOT PROGRAMMED TO BE A FAIL SAFE SYSTEM. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Dec 1, 2020 · 190,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
