*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
my 2020 vw passat has less than 60k mikes and i am replacing my 3rd wheel sensor. they fail without warning disabling my antilock brakes. And other safety features
Sep 9, 2026Electrical system
The front information center which is responsible for the rear camera system is shutdown due to the radio / entire screen being dead without reason
Aug 14, 2026Fuel/propulsion system
While driving and after, we noticed gas fumes both inside and outside of vehicle. The gas tank was approximately half full. Became very concerned over the the possibility of a fire. Did research online and realized that this was and is a common problem with older models of the Passad (ours is a 2020 model that we bought new and had zero accidents) plus Jetta and Golf models. We took it to a VW Dealer (Ken Graff VW Gilbert, AZ ) nearest our home for fear of a fire hazard and safety. They repaired it stating that the gas tank had various creaks neasr the top of the tank which allowed fumes to be released. My cost to repair was approximately $1,100 which for a vehicle with some 62,000 miles…
Aug 21, 2026Engine
2020 Volkswagen Passat SE 2.0L VIN: [XXX] Complaint Summary: I am reporting a persistent and unresolved fault involving the secondary air injection system (DTC P0491 â insufficient airflow) that has resulted in repeated, conflicting diagnoses across multiple repair facilities. This raises concerns about a potential systemic defect affecting this vehicle model. Detailed Description: The issue began prior to March 2025 while the vehicle was still under warranty. The vehicle displayed a Check Engine Light associated with diagnostic trouble code P0491 (secondary air injection system insufficient airflow). On April 3, 2025, a repair facility diagnosed the issue as a failed secondary air…
Mar 3, 2025Steering
Steering wheel controls stopped working, no horn either. Probably no airbag but haven't got into an accident. There was recall on the same part for the until 2018, but the new part I was going to install lists that if fits cars 2016-2022 Part # 5K0-953-569-BC Recall from VW. Number: VWP-18-11, Will replace part for my fiance,
Dec 11, 2025Air bags
Error message alerted to maintenance needed and the air bag light has turned on and remained on. Also said message that front assist inls unavailable.
Mar 17, 2025Engine
Oil pressure sensor fails. Causing high oil pressure. Causing the valve cover to be destroyed and the oil pan to leak. Draining the car oil.
Oct 1, 2024Unknown or other
VIN: [XXX] Dealership: Vanguard Volkswagen 6900 Burnet Rd Austin, TX 78757 I bought 2020 Passat back in Aug 2020 with CarNet included. It was showing that CarNet will be installed later when available at no cost. So in 2021 they installed carnet and everything was working fine up until 2024. The light turned off and no connection to the car. I called CarNet and they told me that most likely an issue with HW module and suggested to take to the dealer to get reset/replaced. Went to the dealer few days ago. Left them a car for 3 days for diag. No fault codes. So dealer sent a ticket to the Volkswagen to see how to proceed. I got a call from dealership today that Volkswagen responded to them…
Apr 22, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.