*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Structure › BodyFire
I was driving my 2018 Volkswagen Passat when suddenly I felt the car started to lose acceleration even though my foot was still on the acceleration paddle. The car started to slow down, not knowing what was going on, I started to pull to the shoulder. I came to a complete halt and was trying to figure out what might have happened. In few seconds I saw black smoke and a lady from the other side of the road was shouting run run. I immediately ran out of the car and noted fire under the front of the car. I called 911 and police came to the scene in few minutes followed by the fire truck. In next few minutes the whole car was burnt. By God's grace I was safe but my car was lost.
Oct 3, 2026Engine
A major engineering and material design failure occurred involving internal fluid containment seals, resulting in a severe electrical safety hazard. Pressurized engine coolant breached an internal component seal and began migrating internally directly through the vehicle's engine wiring harness via capillary/siphoning action. The fluid used the sealed wiring loom as a literal pipeline, traveling inside the wire insulation to bypass all outer weather seals and completely flood the Engine Control Module (ECM) pin connectors. The vehicle's dealership service department documented extensive galvanic corrosion and shorting inside the primary vehicle computer pins due to this blue-green fluid…
May 17, 2026Electrical system
The contact owns a 2018 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the infotainment screen failed to respond to touch commands, preventing the contact from viewing the GPS feature. The contact performed a hard reset on the vehicle, but the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Jun 15, 2025 · 70,000 milesEngine
The contact owns a 2018 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was unable to restart and was towed to the dealer to be diagnosed. The vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was then towed to a different dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 136,000.
Feb 5, 2026 · 136,000 milesFuel/propulsion system
I initially brought my vehicle in for service due to a strong gasoline odor and the vehicle failing to start. At that time, I was informed that no gasoline smell was detected and that the issue was instead a faulty starter, which I authorized for repair. Approximately two weeks later, my vehicle again would not start. I was then informed that the issue was a lower fuel injector, which required additional repairs. Just three days after that service, the vehicle once again failed to start, and I was told this time that the upper fuel injector was the cause. As a result of these events, I incurred a total of $3,946.96 in repair costs across two service visits and was forced to have my vehicle…
Jan 3, 2026Electrical system
The contact owns a 2018 Volkswagen Passat. The contact stated that while driving approximately 40 MPH, the vehicle made an abnormal sound and failed to accelerate as intended. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a wiring harness failure. The vehicle was repaired. The contact had received an unknown notice, which was related to the failure. The manufacturer was contacted for reimbursement, and a case was filed. The contact sent the requested documents to the manufacturer; however, the manufacturer failed to call back as the manufacturer had stated. The failure mileage was approximately 55,000.
Dec 17, 2025 · 55,000 milesFuel/propulsion system
Battery drains overnight. Started with a boost all dashboard warning lights on, vehicle runs fine all day with many starts and stops, battery dies again overnight. Diagnosed with a bad fuel pump control module that continues to run and does not shut off until all battery power is drained. Mechanic changed the fuel pump control module, cleared all fault codes, and vehicle fixed. I saw a Carfax report for an identical 2018, SEL Premium Passat to mine with the exact same issue of a bad fuel control module in that vehicle Carfax report and realized it was a much bigger issue. I am aware of a similar recall for vehicles up till 2016 model year, but this issue is wider for higher model years.…
Sep 28, 2025Power train
The catalytic converter on my 2018 Volkswagen Passat failed and the vehicle has been at an authorized Volkswagen dealership since May 16, 2025. The dealership confirmed that the catalytic converter is defective and must be replaced, but the part has been on national backorder with no estimated delivery date for several months. The vehicle cannot be safely driven in its current condition and has been unavailable for all normal use. The issue has been confirmed by the dealership and the vehicle is available for inspection. There were warning lights related to emissions prior to the failure. Volkswagen has not been able to provide a timeline for repair, which has created an ongoing safety and…
May 16, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
