*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
Brake issues that consist of brakes not engaging immediately as I press the brake pedal. Brake pedal also doesn't return as fast as my foot lets off of it. It could be inspected upon request. If the brakes dont engage immediately then there is a potential for an accident if I need to brake at a moments notice. Yes the problem has been confirmed. No it hasn't been inspected. No there isn't a warning.
Jan 7, 2025Fuel system, gasoline › Fuel injection system
The contact owns a 2019 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and then lost motive power. The contact pushed the vehicle to an independent mechanic who diagnosed that the fuel injector needed to be replaced. The mechanic replaced the fuel injector. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 40,000.
Oct 1, 2022 · 40,000 milesService brakes
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIELD VW LOCATED AT 5071 LYCOMING MALL DR, MONTOURSVILLE, PA 17754 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START WHEN PUSHING THE START/STOP BUTTON AND THE MESSAGE "NO KEY DETECTED" WAS SOMETIMES DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 15,000.
Feb 1, 2020 · 15,000 milesEngine
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (HERITAGE VOLKSWAGEN CATONSVILLE 6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228) FOR DIAGNOSIS AND REPAIRS. THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE OR RESOLUTION.…
Mar 29, 2019 · 6,000 milesElectrical system
VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.
Feb 22, 2019 · 9 milesElectrical system
WHEN THE VEHICLE IS OFF, THE FACTORY REMOTE START DOES NOT FUNCTION. THE CAR WILL TURN OVER, BUT IMMEDIATELY DIE. VW HAS KNOWN ABOUT THIS SINCE LATE 2018, BUT HAS NOT DONE ANYTHING TO FIX THE ISSUE. I PURCHASED MY VEHICLE IN JUNE OF 2019, AND THE VEHICLE WAS SOLD TO ME WITHOUT THE DEALERSHIP LETTING ME KNOW THE REMOTE START WOULD NOT WORK. I HAD TO FIND OUT MYSELF ON A COLD MORNING. I EVEN CALLED TO LET THEM KNOW WHAT WAS GOING ON AND THEY HAD ME BRING IT IN EVEN THOUGH THEY ALREADY KNEW THERE WAS AN ISSUE. HOW CAN VW GET AWAY WITH SELLING A FEATURE ON A VEHICLE THAT DOES NOT WORK A YEAR AFTER THEY ARE AWARE OF IT?
Oct 6, 2019 · 3,500 milesPower train
WHEN THE VEHICLE IS AT SLOWER SPEEDS, IT IS CONSTANTLY SHIFTING TO TRY AND SAVE ON FUEL. THIS RESULTS IN THE VEHICLE NOT PROVIDING A CONSISTENT RIDE. THE NOISE WHEN IT SHIFTS IS VERY LOUD AND CAN SOMETIMES BE FELT THROUGH A JERKING MOTION. BRINGING THE VEHICLE IN TO THE DEALERSHIP RESULTED IN THEM SAYING THEY KNOW IT'S AN ISSUE AND HOPEFULLY VW COMES OUT WITH A SOFTWARE FIX. IT'S NOT COMFORTING KNOWING THAT THE DEALERSHIP KNOWS THERE'S AN ISSUE AND NOTHING IS BEING DONE.
Jul 1, 2019 · 300 milesSeats
ON 11/10/2019 WHILE DRIVING I CONSTANTLY FELT BURNING SENSATION ON MY RIGHT THIGH WHILE ON THE HIGHWAY AT SPEEDS AROUND 70 MILES. THE NEXT DAY ON 11/11/2019 WITH THE FAMILY AND KIDS MY RIGHT THIGH STARTED FEELING LIKE ITS BURNING. SUBSEQUENTLY WE STARTED SMELLING SOMETHING BURN AND SWITCHED OFF ALL HEAT AND HEATED SEATS AND DROVE BACK HOME WITH OUT ANY HEAT IN 15 F . ON ARRIVAL WE NOTICED THAT THE HEATED SEAT GOT SO HOT THAT IT BURNT A HOLE IN THE DRIVER CAR SEAT AND MELTED THE LEATHER . WE ALL GOT EXTREMELY SCARED OF A POSSIBLE FIRE IN THE CAR AND COULD HAD GOT INJURED OR STRANDED ON A VERY COLD DAY. THERE ARE 100'S OF SIMILAR ISSUES POSTED ONLINE BUT I AM NOT SURE WHY THIS IS NOT BEING…
Nov 11, 2019 · 17,200 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
